UK Delivery Rosemood - Notebooks

UK Delivery & Customs Information

All of our stationery and photo books are printed in our very own atelier in Nantes, France.

Printing and producing everything in our own studio allows us to optimise and adapt our printing techniques, master each and every stage of our production and to ensure that every parcel that leaves our atelier has our seal of approval. We put all of our French printing know-how to use to guarantee the highest print quality and use artisanal techniques to create products that you can treasure for years to come.

We are committed to making sure that you get to discover our high-quality stationery and photo books, that you can experience the Rosemood service we pride ourselves on and that you get your parcels as quickly as possible, no matter what side of the channel you are on!

 

Why trust Rosemood

  • Made in France

    All our products are printed in our very own printing studio

  • Unbeatable print quality

    Cutting-edge printing and fine craftsmanship

  • Going the extra mile

    We are here to help you every step of the way so just ask!

  • Greenmood

    Responsible printing and offset carbon emissions

Where do we print our products?

All of our stationery and photo books are printed in our very own atelier in Nantes, France.

All orders sent from our French studio to the UK must now clear customs. 

Do you need to pay VAT and customs charges?

The rules regarding payment of VAT have changed for goods arriving into the UK from France and depend on the value of your order. This does not change the overall price of your order, simply whether you pay the 20% VAT directly to Rosemood when placing your order or to HM Revenues & Customs when your order arrives in the UK. 

 VATCustoms Handling Fee
Orders under £135

VAT is paid when placing your order. You pay the price indicated on the website.

No fee

Orders over £135

You will receive a 20% VAT reduction on the total price of your order, but you will, however, be required to pay the VAT directly to HM Revenues & Customs when your parcel arrives in the UK.

£12

Orders over £873

£25

You will be required to pay any relevant fees before your parcel can be delivered. For standard deliveries, you will be sent a letter in the post with details on how to pay the VAT and any handling fees. For express deliveries, this request for payment will be sent via SMS or email. 

Does Brexit affect the delivery of your order?

Delivery of orders to the UK remains unchanged.

All parcels sent from our French printing studio must clear customs before they can be delivered, this should not impact the timing of the delivery of your products for orders under £135 where no customs charges apply.

However, if your order is worth more than £135, you will be asked to pay a customs handling fee and VAT before your parcel can be delivered so the courier service will be in touch with you via letter, SMS or email to request payment. Please note, that this may extend the average delivery time. 

We will notify you as soon as we hand your parcel over to the courier service and you will be able to track your parcel every step of the way!

How long does delivery to the UK take?

Standard delivery to the UK takes 3-5 working days. This time includes customs processing times. If your order is worth more than £135, you will be asked to pay VAT and a customs handling fee before your parcel can be delivered, so customs clearance can take a few days. 

Don't just take our word for it...

  • Excellent quality and helpful customer service

    Customer service was great as I had lots of questions when making up the book. The quality of the book is excellent, I am really happy with it and ordered extra copies for family inn the UK.

    Published by Gill, 5 Apr 2022 design Reviewed: Layflat
  • In love with our Wedding album

    We wanted to be able to customise our wedding book to look and feel the way we had imagined and Rosemood Atelier delivered above and beyond anything we could imagine. From a seamless and easy to use site to choose our album type, to uploading and organising the layouts and photos, ordering and receiving the wedding album - each step of the process was easy, enjoyable and high quality. The wedding album itself is so luxurious and every picture was printed beautifully.
    A truly stunning and remarkable product and experience! Would highly recommend and use again in the future.

    Published by Michelle & Darren Rebello, 31 Mar 2022 design Reviewed: Layflat
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