Help & Contacts
How long will it take for my order to arrive?
Once you have placed your order on our website, it can take between 1-3 working days to check your order before it begins. Our team proofreads your order, retouches your photos and harmonises your layout when you opt in for these checks when you place your order. Your designs will then be printed the next working day and sent out the following day. Gold foiled designs can take up to 3 extra days due to the artisanal hot foil stamping process. Depending on the delivery method you have chosen, you will then receive your order within 2-6 working days. In total, it takes 8 to 11 working days from the moment you place your order to the moment you receive your package. This time may vary slightly depending on whether our proofreading team or graphic designers need to ask you to approve any significant adjustments to your creation or if you have any special requests for your order. In any case, be sure to check your emails regularly, as our team sometimes needs to contact you to continue processing your order. Please note that processing and delivery times may be longer during peak periods (i.e. around Christmas).
