All reviews about our personalised photo products - Page 4
Fabric Photo Books photo album reviews
beautiful book to remember good memories
I love the quality of the photos colours. It made me so happy been looking for an album like this for 5 years so happy.
Fabric Photo Books photo album reviews
Absolutely beautiful book
Made to such a high standard, really exceeded expectations
Printed Hardcover photo album reviews
Couldn’t have been happier - just what I asked fot
It’s very difficult with online tools to find a book making site that allows pictures and stories - this was better than I could’ve hoped for in the end.
Printed Hardcover photo album reviews
Luxury gift
A lovely anniversary gift for our 10 years of trading at our hair salon.
The photo book was beautifully made and the gift box set it apart from others.
Thank you
Magazine photo album reviews
Good but cover picture quality is disappointing
Easy to make the album but more personalization regarding sizing and positioning of pictures would be a plus.
Overall satisfied with the quality of pictures inside the album but the cover picture's quality is different and very disappointing
Hi there,
Thank you for taking the time to give us feedback on your experience. We aim to provide a fluid and simple personalisation experience via our editor, but we would love to hear more about how we might hone this for our customers. We're also very sorry to hear that your albums have arrived, and they aren't quite as you might have hoped. We'll definitely feed back your comments to our customer experience team, and one of our customer service representatives will be in touch to find out more details, and see how we might be able to help.
Kind regards,
The Rosemood team
Fabric Photo Books photo album reviews
Poor Quality for the price
I was very disappointed when my photo book arrived. Previously I have used Artifact uprising in the untied states and it is much more user friendly and the quality is much higher for high price points. The pages on this photo book were quite thin and some of the picture quality was extremely low. Would not recommend or buy again.
Hello,
Thank you very much for taking the time to leave a review of your photo book. Customer feedback is extremely valuable to us and helps us to continue to improve our products!
We are very sorry to hear that you were not satisfied with your fabric photo book, and more specifically the print and paper quality. These are two elements that we pride ourselves on here at Atelier Rosemood so we would be keen to discuss this with you further in the hope that we can work with you to create a photo book that will meet your expectations.
Someone from our team will be in touch shortly.
Best wishes,
The Rosemood Team
Pigment photo album reviews
Not the quality I was expecting for the price
Flimsy, very small, you could get a hardback beautiful book for half the price of this and it look a million times better. All of my photos are very small on every page, they don’t fill any of the pages like they do when you’re designing it. As soon as you open it, it bends and folds and loses its shape. Would not recommend or buy again, wayyyy too expensive.
Hi there,
We are very sorry to hear that your album did not exceed your expectations. It sounds as though there might have been an error with the layout of your images. Our softcover albums are designed to have a premium magazine like cover, along with the photos displayed as per the layout options in our editor.
One of our team members will be in touch with you shortly via your account, as it sounds as though this layout is incorrect. We apologise if there has been an error, but our customer service team will be in touch to see how we might be able to rectify any issues you may have experienced.
Kind regards,
The Rosemood team.
Fabric Photo Books photo album reviews
So beautiful! What I've been looking for
I've tried other photobooks in the past and been disappointed by the quality of the result. This is the product I've been looking for! My honeymoon album is beautiful and the Editor was really easy to use, integrating with Google Photo. I'm genuinely delighted. This will be the first in a series of orders for us!
Fabric Photo Books photo album reviews
Beyond Brilliant !!
Apart from the photo book being of an amazing quality and beautifully presented, the customer service of Rosemood was exceptional.
They went above and beyond to help us get our photobook delivered for our parents diamond wedding anniversary. They offer a highly professional and individual customer service that makes you feel like you are their only customer!!
The photobook is of a standard way above your high street books, with high quality photo's, beautiful fabric covers and edited to ensure it looks the best it can be with the photos provided.
I would highly recommend Rosemood and will use them again myself.
Premium Thick Photo Prints photo album reviews
Great service and product. Stylish and beautiful
Very happy with the final product - the client loved their wedding album.
The built-in software to design the book was very easy to use and intuitive.
The customer service was prompt and very friendly.
The book is beautiful, stylish and very good quality paper and print.
Thank you!
Printed Hardcover photo album reviews
Absolutely fantastic
I ordered my first printed hardcover and I loved it! The delivery was fast and everything was even better than I expected. I’m very happy with my album and I’ll definitely get some other ones too!
Fabric Photo Books photo album reviews
High quality product for a special gift
I wanted to make an extra special photo book as a 90th birthday gift. The Fabric Photo book was ideal for this purpose and I haven't found anything equivalent at other companies. The paper quality, feel of the cloth cover and the gold embossing are unique, and worth having shipped from France. I also really liked being able to write a fair amount of text to go with the pictures. I am thinking of using this format for special family albums in future.
Fabric Photo Books photo album reviews
5 star product & 5 star service
Beautiful product, it looks expensive, we’ll made and professional. Old black and white photos came out clear and had a new lease of life in them. Highly recommend this album!
Azores photo album reviews
Great quality & design
I made up a photo book for a wedding present. Designing it was easy, the design is beautiful, and the quality of print brilliant. Easily the best photo book printing service I’ve used! Great communication to check a spelling of a name, too. I paid extra for fast shipping and it arrived quicker than expected, which was a bonus. Thank you!!
Printed Hardcover photo album reviews
Mr
I really love the three books that I got, the really good value, and the quality is really good, the only problem that I
had was I was given the wrong information dates of arrival on my last order and the album did not get to me in time, so I had to move the dates with my client.
which didn't make me look very good in their eyes. however they were very happy when they got there album.
Peter davies
Thank you for your kind words. We can see that we had spoken on the phone prior to your order, and we probably should have checked that for this express order, you had indeed selected our express shipping method to ensure your delivery arrived on time. We sincerely apologise if we hadn't made this information clear, and we are glad that despite this, your order arrived to your client's satisfaction.
Please feel free to reach out to us in the future for any of your album needs, and we can ensure that all goes as smoothly as possible.
Kind regards,
The Rosemood team
Fabric Photo Books photo album reviews
Just beautiful
The perfect album for us to keep our wedding memories in forever
Minimalist photo album reviews
Arrived bent
I should have ordered the hard-cover one. While the print quality is fine, the soft copy with the spine was bent, so is essentially damaged. Which is a shame, as it was a gift. It also was shipped from France so don’t think it’s coming from UK to a UK destination. It takes time.
Hi there,
Thank you for reaching out to us, and we are very sorry if your album has arrived damaged. We take great care in the creation of all of our albums, and our sincerest apologies if your album's journey was a little rougher than expected. We are based in Nantes, France, and we try to ensure that every one of our packages is sent in the most secure and sure way possible. One of our customer service team will be in contact with you shortly to discuss what might have happened to your package, and see how we might be able to help you get the album you desire.
Kind regards,
The Rosemood team.
Printed Hardcover photo album reviews
Amazing and so easy
The process was so simple and easy to adjust if you needed to make changes. The delivery was efficient and the photobook arrived within the expected time. The quality of the book was superb and definitely worth the price. I have no complaints at all about the service and quality of the product. I would recommend this company to anyone who wanted to capture such special moments in this format. Thank you very much.
Printed Hardcover photo album reviews
Stunning
High quality, contemporary photo book and the service was excellent
Foil Fabric Hardback Notebooks photo album reviews
Beautifully made products
Great service and perfect quality, a thoughtful gift
Printed Hardcover photo album reviews
Delighted with the ordering experience and the final result.
Ordered a photo book for my husband’s 70th Birthday and I am absolutely delighted with the result. As his Birthday isn’t for a couple of weeks yet I had to wrap it to stop me admiring it daily! Can’t wait to see his face when he opens it. I ordered the presentation box as well and I’m so glad I did.
Fabric Photo Books photo album reviews
Enjoyed putting together photos of my son and daughter in law’s wedding
Though it took me a few months to complete my photo book I didn’t feel rushed by Rosemood. Choosing 152 photos for my photo book from 1400 was a difficult task. Rosemood were extremely helpful and at the end of the phone to give useful tips. Thank you. Really pleased with service and photo book.
Fabric Photo Books photo album reviews
Very well done
Rosemood,
Thanks for your help in printing the book. It looks terrific and you were really helpful and communicative throughout the process. Will definitely be using your service again.
Fabric Photo Books photo album reviews
Beautiful book, but unexpected EU tax for shipping of £46.35!!!
The website could be improved by being more transparent about shipping taxes to UK. I would have been happy to pay - but felt disappointed this was not made clear on the website.
Thank you very much for taking the time to leave a review of your photo book. Customer feedback is extremely valuable to us.
We are so pleased that you were happy with your photo book but are disappointed that you feel that the information about customs charges (applicable at the time of ordering) was not clear enough on the website. We will look into how we can better portray this information outside of the information provided during checkout and in the order confirmation email.
Just to let you know that we have since put a system in place where VAT is now collected directly at payment of the order and there are no further customs charges to pay once parcels arrive in the UK. This means that you would not be faced with any similar charges for future orders.
Our customer service team are 100% committed to ensuring that you have a great experience with Atelier Rosemood, so we'll be in touch very shortly to find out more about your experience!
Elegant photo album reviews
Professional, efficient and high quality.
I could not be happier with my photo book and I will not hesitate to order again. I will definitely recommend to friends and family. Thank you so much!!
Printed Hardcover photo album reviews
The most beautiful wedding book
We are delighted with our beautiful wedding photo book..it's modern, elegant and the photo and paper quality is exceptional.
Fabric Photo Books photo album reviews
Easy to make and beautiful product
In love with our wedding photo book. It was so easy to upload and lay out the photos. The final product is just beautiful. There was a couple days delay in shipping and customer service upgraded the shipping method for free, excellent service and communication
Fabric Photo Books photo album reviews
A beautiful memory we can now treasure forever
I wanted to capture our wedding day by creating something that would last forever, so spent a lot of time searching for the right supplier, getting together the right photos and finally putting together a book to remember it all.
The Rosemood online system was really easy and intuitive to use which saved me a lot of time and whenever I had a question, their customer service team were really responsive and helpful.
I was a little nervous once it was ready to send to be printed but I shouldn't have been. The end result was beautiful and the attention to detail was amazing. It's just what I had envisaged capturing our special wedding day and is now something that can be treasured forever.
I'll definitely use their services again and am already planning out my next book!
Printed Hardcover photo album reviews
Exceptional quality and service!
A superb book of great quality within a beautiful gift box. The team at Rosemood were very attentive and kept me informed at every stage making it a pleasurable experience.
Fabric Photo Books photo album reviews
Beautiful photobooks. Great company.
The photobook was perfect. Beautiful book and box designs, and excellent print colours and paper quality. It was delivered fairly quickly. It's my third time using Rosemood services and I'll definitely be doing this again.
Graphic dots photo album reviews
Perfect
Bought this photobook as a father's day present. The quality was fantastic and I was kept informed about delivery throughout.
Printed Hardcover photo album reviews
Very clear layout instructions, plenty of customisation ideas.
Enjoyed my experience, creating my photo book….a gift from my Granddaughters.
Fabric Photo Books photo album reviews
Wonderful
Made this for my future wife on our wedding day and it started the day off with a bang. Thank you
Elegant photo album reviews
Absolutely beautiful!
I was thinking of a creative way to ask my friends to be my bridesmaids and I thought it would be fun and personal to make a photo collage with the question on the final page. Well, they turned out better than I could have ever imagined and my bridesmaids absolutely love them!
Premium Thick Photo Prints photo album reviews
Great quality prints
Created as a gift for my parents and they loved them. The super thick prints stand up themselves against the wall or items on their shelves so a super easy gift!
Printed Hardcover photo album reviews
Great people to work with - they couldn't have been more helpful.
The Rosemood service was fabulous; together we created a very special book - my husband was delighted.
Fabric Photo Books photo album reviews
High quality product! Super smooth service
I created my book online and due to covid related issues (with my client) waited for around 6 months to then get it printed. It came super quickly and was a wonderful product of high quality and I would recommend.
Fabric Photo Books photo album reviews
Stunning phonebook, very elegant
Am very happy with the books, they are so beautiful. I called customer services a couple of times and they were so very helpful.
Printed Hardcover photo album reviews
A lovely experience. Great website. Easy upload. Very pleased with end result.
Quality of printing and finish was very good. Enjoyed creating this book with Rosemood. Good choice of layouts and typefaces. Quick delivery. Lovely presentation.
Magazine photo album reviews
Beautiful magazine
Very satisfied, great customer service. Ordered a magazine version & it made the perfect surprise!
Will definitely use Rosemood again for the next photo albums!