Birthday Invitations all - All Reviews
English Garden Birthday Invitations
Frustrating
Used Rosewood on two occasions and can't fault the quality, however on both occasions the delivery took over 2 weeks,
Hi there,
Thank you for posting your feedback, it is always a great chance to have the possibility of improving ourselves based on our different customers' experience.
After reviewing your different orders, we can see that each time your orders were sent with Global mail as they were considered as single letters. This is often the case when our customers order either a free personalised sample with us or just a few cards.
We are afraid that for these specific orders, the postage takes longer than for parcels. Indeed, as advertised on our website, we do count up to 6 working days between the moment our letters are dispatched and the moment our UK customers recevie them. This in addition to the printing stage, can very much feel like two weeks all together.
We are sorry that this overall shipping delay was not up to your expectations. As we work with artisanal machines and are based in France, we would recommend to place a bigger order with us in the future if you have a specific date in mind so that we can track your parcel more easily via our standard or express shipping options.
If you have any questions, please, do not hesitate to reach out to us and we will be happy to be of further assistance.
Kind regards,
The Rosemood Team
English Garden Birthday Invitations
What an absolutely fantastic and professional company to deal with.
I will definitely deal with Rosemood Atelier again in the future. I ordered invitations and they were just perfect. Everything was exactly as I had ordered. Very professional company to deal with.
Watercolour Meadow Photo Birthday Invitations
Design and quality exactly as per website. Very efficient service.
Delighted with my invitation - the quality of the product and service were spot on. Quite a few of the recipients have commented how nice it is.
English Garden Birthday Invitations
Fantastic communication, beautiful invitations
The personalised service from the team at Rosemood was exceptional. They kept me informed every step of the way.
We took this template and turned it into our wedding invitations and it looks beautiful. The quality of the card and the envelope are heavy and feel like quality and the printing is clear and clean.
Thank you.