Birthday Invitations - All Reviews
Find out what our customers have to say about their personalised birthday invitations, and see if they can inspire you to find your perfect party invitations.
English Garden Birthday Invitations
Frustrating
Used Rosewood on two occasions and can't fault the quality, however on both occasions the delivery took over 2 weeks,
Hi there,
Thank you for posting your feedback, it is always a great chance to have the possibility of improving ourselves based on our different customers' experience.
After reviewing your different orders, we can see that each time your orders were sent with Global mail as they were considered as single letters. This is often the case when our customers order either a free personalised sample with us or just a few cards.
We are afraid that for these specific orders, the postage takes longer than for parcels. Indeed, as advertised on our website, we do count up to 6 working days between the moment our letters are dispatched and the moment our UK customers recevie them. This in addition to the printing stage, can very much feel like two weeks all together.
We are sorry that this overall shipping delay was not up to your expectations. As we work with artisanal machines and are based in France, we would recommend to place a bigger order with us in the future if you have a specific date in mind so that we can track your parcel more easily via our standard or express shipping options.
If you have any questions, please, do not hesitate to reach out to us and we will be happy to be of further assistance.
Kind regards,
The Rosemood Team
English Garden Birthday Invitations
What an absolutely fantastic and professional company to deal with.
I will definitely deal with Rosemood Atelier again in the future. I ordered invitations and they were just perfect. Everything was exactly as I had ordered. Very professional company to deal with.
Tropical Forest Birthday Invitations
Beautiful stationery, excellent service
I have used Rosemood for a number of party invitations......the stationery is beautiful....and the customer service is superb. On my latest order there was an issue with shipping (which was not Rosemood's fault).....I informed them of the problem and they went over and above to help resolve the issue to ensure that my stationery was with me as soon as possible. Excellent - a top quality product with proper customer service! So refreshing to deal with a company that does what it says, when it says. Thoroughly recommend.
Natural Chic Birthday Invitations
Elegant
Love the invitations. Very traditional and formal but with a twist of modern! Quick efficient service too
Modern Birthday Invitations
Beautiful stationery, excellent service
Hard to find a company that does what it promises to these days. Rosemood is a rare find! Excellent product, beautiful stationery, prompt delivery.
Modern Birthday Invitations
Delighted with my invites
After weeks trawling online I eventually found the perfect invitations on Rosemood. The design is great & just a little bit different from anything else I’d seen before. Website is easy to navigate & the facility of a free sample was invaluable. Invites arrived very promptly & I’m delighted with them.
Engraved Chic Birthday Invitations
Excellent quality! I loved it!!!
Unfortunately due to time constraints I could not order in bulk but when Covid rules do not apply and I can plan ahead confidently for events, I will definitely order from Risemood.
Natural Chic Birthday Invitations
A beautiful invitation - we had so many compliments on it
A beautiful invitation - we had so many compliments on it
Deep Floral Birthday Invitations
Great customer service
Beautiful and unique invitations
Elegant Photo Birthday Invitations
Process took FAR too long. Hence I didn’t place order
Shame good designs- process took far far too long. Would be fine if you had weeks before wanting to get an invite out.
Hi,
Thanks for ordering a sample card with us and sharing your thoughts.
We are disappointed that you were unhappy with the turnaround of your sample card, as we feel that your sample card arrived as promptly as possible. The only delay this order encountered was during the validation process, as we wanted to ensure that you were happy with the changes our graphic designers had made before printing.
We quote 7-10 working days as the turnaround for a paid order, and the only difference with our sample orders is that they are sent out via standard mail, rather than the tracked delivery that our paid orders are sent with.
You can find out more information on our shipping page here: https://www.rosemood.co.uk/information/shipping/
We hope that we have the opportunity to work with you again in the future, and should you have any questions, don't hesitate to get in touch with our team.
Thanks,
Mark
Watercolour Meadow Photo Birthday Invitations
Design and quality exactly as per website. Very efficient service.
Delighted with my invitation - the quality of the product and service were spot on. Quite a few of the recipients have commented how nice it is.
English Garden Birthday Invitations
Fantastic communication, beautiful invitations
The personalised service from the team at Rosemood was exceptional. They kept me informed every step of the way.
We took this template and turned it into our wedding invitations and it looks beautiful. The quality of the card and the envelope are heavy and feel like quality and the printing is clear and clean.
Thank you.
Celebration Birthday Invitations
Beautiful invites, top class service
The party invites we ordered from Rosemood were lovely. Good quality and good value for money. The service was excellent and I was informed about every step of the process. I would definitely use this company again.
Palm Trees Birthday Invitations
Not just a printing service
My invites were done beautifully and the designers helped me change the layout / spacing etc to make them look Fabulous ! I am really happy with them