Notecards - All Reviews
Find out what our customers have to say about their personalised note cards and use their reviews to find inspiration for your very own note cards.
Tradition Notecard
Perfect Thankyou!
We have used Rosemood for our save the dates cards and invitations. Both have exceeded our expectations both in quality and professionalism. The company kept in regular touch with us regarding delivery etc.
Would not hesitate to use them again.
Elegant Foliage Notecard
Shame they don’t come in a box!
Lovely design and quality but the cards and envelopes were delivered wrapped in cellophane. It’s a real shame they don’t arrive nicely presented in a box as it makes storage difficult!
Hi there,
Thank you for your feedback on our note cards. We are always looking to improve our offering for our clients, and I'll be sure to pass this information on to our marketing teams so that we can investigate the potential for a storage box that we might be able to sell in conjunction with these cards. We're glad that the product itself is to your liking, and that you're enjoying the design and the quality. Please do contact our customer service team if there's anything else we might be able to help you with!
Kind regards,
The Rosemood team
Touch of Floral Notecard
Perfect
Its lovely ::)
Classic Chic Notecard
Slightly disappointed
I haven't ordered personalised stationery for many years, and couldn't remember where I had ordered it previously, so I picked your company from various ones online. I was expecting to be wowed because of the price, which is a lot higher than I have paid for a similar product in the past. Instead I think they are distinctly average. The cards are smaller than I expected, and the envelopes came sealed in plastic which I don't think conveys the image of a superior quality product. The postage was not quick, and then one colour of envelopes was missing (which has since been rectified).
Hello,
Thanks for leaving a review, we appreciate your honest feedback. In this case we are disappointed that you were not completely satisfied with your note cards.
We try to be as transparent as possible regarding the sizing of each individual product, with each product displaying its true size in centimetres, just next to the images on the corresponding web page. We have taken your feedback on board, and will look to see if there is a way we can improve on this.
Our envelopes are wrapped in plastic for delivery, this is to ensure that the envelopes stay as protected as possible, and to avoid lots of loose envelopes and cards getting damaged during transit. We will continue to improve on this, as we look for innovative ways to reduce our carbon footprint and use less plastic.
With regard to our postage, we can only apologize that your cards did not arrive sooner, as we are based in France, postage can take anywhere between 2-5 days, dependent on whether you choose standard or express shipping for your order, and we feel that the 4 days required to deliver your cards represents a normal delivery time frame for a parcel to arrive in the UK from France using standard shipping.
Again, we are sorry to hear that you were less than thrilled by your experience, and should you have any further concerns, our customer service representatives would be more than happy to discuss these with you.
Thanks,
The Rosemood Team
Classic Chic Notecard
First class product
The purchase, advice and product is first class. The only disappointment was that it didn’t arrive in time for Christmas as promised.
Hi There,
Thank you for your kind words, and we're thrilled that you're happy with your cards! Despite your order being placed on the 20th of December, and thus being ineligible for our Guaranteed Christmas delivery deadline, we still did everything we could to get your order to you as soon as possible. We managed to proofread, optimize your layout, print, cut and ship your order by the 23rd. We really appreciate your feedback, and hope to have the chance to work with you again soon in the future!
Kind regards,
Colin
Simple Notecard
Great service. Great product
Fully satisfied. I will order my pack of personalized cards soon
Nomad Notecard
Good (little) cards
Nice cards - good weight, the printing is not very crisp but that is not immediately noticeable.
They are small and you can only write on one side, so check the sizing before ordering.
Star rating is due to the packaging they came in - a large box with two smaller internal boxes for 10 notecards and envelopes is excessive and a huge waste of paper (and I assume postage) when these could have come through the letterbox.
Thank you for taking the time to leave a review, our customers' satisfaction means the world to us!
We are pleased to hear that you are satisfied with the quality of our paper. Of course, we want you to be just as happy with everything about your order and will be reaching out to you asap to discuss the printing quality, size and format of your cards to make sure that we can get everything just right!
We will also be looking into new packaging options that will allow us to get your cards to you safe and sound while remaining mindful of resources! Small orders have been a bit tricky in terms of packaging but we are committed to finding a solution that we are our customers will feel good about!
Thank you again for your feedback and we will be in touch shortly!